When the caller complained that he could not reach her earlier by phone, Ms. Kuznik said, “Yes, I’m sorry, it’s been very, very busy here. But we will send you a ballot. We want you to vote. “
She then helped Beverly Nason, 84, who was waiting behind a swinging half-door and said her 87-year-old husband William had not received his ballot.
“Wait a minute,” Ms. Kuznik said to a caller while helping Ms. Nason. “I’m treating a voter, and I’m going to find out and see what happens with that.”
While preparing a new printable ballot for Mr. Nason, she responded to a pop-up on her computer: “No, Adobe, I don’t want to give a review of this software. No.”
Amanda Wallace, an educator, appeared and asked where to drop off her completed ballot. “Well, that’s not all,” Ms. Kuznik told him, explaining that Ms. Wallace, 48, had the inner “secret” envelope with her ballot inside but had not brought the outer envelope of which it was held sign. The outer envelope includes a bar code to prevent anyone from trying to vote more than once. “You absolutely have to have it in there, otherwise it won’t count,” Ms. Kuznik told him.
Sharon Kerr was upset that no ballot was delivered to her home. It turned out that she walked into a post office box for an address. “I cannot solve this problem today,” Ms. Kuznik told her, “but for now, I will cancel the ballot that was sent out and give you another.
“God bless you, honey,” Mrs. Kerr said. “I was afraid mine was not counted, and we have to do something. I am very, very angry with what we have. We need changes. “