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Impacting Travel

Study Finds Top Travel Concern During COVID-19

A new study found that the biggest concern for travelers related to the coronavirus is flying.

According to research by JD Power, 37 percent of respondents were more concerned about contracting the coronavirus from other travelers on a plane, compared to just six percent at the destination or two percent at the hotel.

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Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats.

Previous research found that respondents feel safer when they can control their immediate personal space, such as disinfecting surfaces within reach, wearing masks, and ensuring adequate distance from other travelers.

When asked which security measures are most important at airports, the overwhelming main response was mandatory face covering for all travelers and employees. Improving cleaning practices was also a popular response.

The study found that travel providers who advertise their coronavirus mitigation efforts are being rewarded. Respondents who reported hearing about almost any type of procedural change related to COVID-19 rewarded the brand with increased loyalty.

While the impact of the coronavirus on travel is undeniable, JD Power reported that satisfaction has increased at airports during the pandemic. The research also showed that 24 percent of those surveyed said they weren’t worried about getting COVID-19.

For a complete list of state travel restrictions, requirements, and information ahead of the busy winter vacation travel period, check out TravelPulse’s COVID-19 Mandate List.

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