Impacting Travel

CHLA publishes health standards for hotel meetings and events in California

The California Hotel and Lodging Association (CHLA) today unveiled its new set of recommended health and safety protocols ‘Clean + Safe Guidance for Meetings and Events’ for hotels operating amid COVID-19 .

CHLA’s new guidance incorporates recommendations from the Centers for Disease Control and Prevention (DCD), California Department of Public Health, and Cal / OSHA and should be considered in addition to the CHLA resource ‘Clean + Safe Guide to hotel industry ‘which is geared towards hoteliers serving individual travelers.


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“With our meeting protocols, California hotels will be ready to host safe one-on-one meetings when state and county health officials allow, hopefully soon,” said Lynn S. Mohrfeld, CHLA president and CEO. “California hotels did an outstanding job protecting guests and employees when they reopened for tourism in June and we are confident that our meeting guide will similarly ensure the well-being of attendees.”

The 11-page guidance document outlines the steps to properly plan ahead, implement improved communications, and embrace adaptability, as hotels begin to personalize offerings for “group” clients such as corporations, businesses, associations, charities, meetings. religious and others.

The new standards encompass operational adjustments that aim to prevent any potential viral transmission, including electronic registration, attendee arrival procedures, increased reliance on contactless presentation technology, breaks to disinfect spaces, use of multiple rooms for a event only, assigned seats, and contactless and cashless transactions.

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